Resident Services
Resident Services
Important Information
As of April 15, 2024 the following fees will apply to electronic payments:
- ACH Payments: Payments processed electronically with a bank account and routing number will continue to incur NO processing fees.
- Credit Cards: Credit card payments will now be subject to a processing fee of 2.95%.
- Debit Cards: Debit card transactions will be charged a flat fee based on the amount of the transaction.
- $0-$1000 will be subject to a $3.95 processing fee per transaction
- $1001-$2000 will be subject to a $4.95 processing fee per transaction
- $2001+ will be subject to a $9.95 processing fee per transaction
No more passwords
Logging in is now easier and more secure. Enter your email and we'll send you a one-time code. If you don't have a RentCafe account yet, create one or ask your property team for an invite.
You can also sign in with Google or Apple; just be sure to use the same email that's linked to your RentCafe account. Learn more
Need help? Call us at 1-833-711-1130 and our team will assist you.
Logging in is now easier and more secure. Enter your email and we'll send you a one-time code. If you don't have a RentCafe account yet, create one or ask your property team for an invite.
You can also sign in with Google or Apple; just be sure to use the same email that's linked to your RentCafe account. Learn more
Need help? Call us at 1-833-711-1130 and our team will assist you.
Support
For Resident Services support, please email [email protected] or call (614) 427-1200.